Stairlift stopped working?
Don't worry, we can help. Many problems have a simple fix you can check in a few minutes. If not, our local engineers will come out to you.
Stop using the stairlift and call us if you can smell burning, hear grinding, the rail or seat looks damaged, or someone has been hurt. Switch it off at the wall. Never take the covers off or try to repair it yourself.
Stairlift troubleshooter
Five quick checks you can do safely
We'll go one step at a time. These are the things our engineers check first.
Check 1 of 5
Our repair service
Fixed by local engineers who know stairlifts
Our engineers are based in Bodmin and cover all of Cornwall, so help is never far away.
- Repairs to most makes of stairlift, including ones we didn't fit
- We'll tell you what's wrong and what it will cost before we start
- Common parts carried in our vans where possible
- Honest advice if a repair isn't worth it
When you call, it helps to have:
- The make of your stairliftUsually on a label on the chair or rail, such as Bruno, Acorn, Handicare or Stannah.
- What it's doingAny beeping, a number or code on its display, or noises.
- Your address and postcodeSo we can plan our engineer's route.
Monday to Friday, 9am to 4pm
Talk to a real person, right here in Cornwall.
No call centres, no pushy sales. Ring us for honest advice, or book a free, no-obligation home visit.