Questions and answers

It depends on your stairs and the stairlift you choose. Straight stairlifts cost the least. Curved stairlifts are made to measure for your staircase, so they cost more. After our free home visit we give you a clear written quote, with no obligation.

If the stairlift is for someone with a long-term illness or disability, it can usually be supplied without VAT. You just need to sign a simple form, and we'll help you with it.

You may be able to get a Disabled Facilities Grant from Cornwall Council towards home adaptations like a stairlift. An occupational therapist usually assesses you first. Ask us and we'll point you in the right direction.

Stairlifts can be fitted to most staircases, including narrow, steep and curved stairs. The rail is fixed to the stairs themselves, not the wall. We'll confirm on our free home visit.

A straight stairlift can often be fitted within a few days of ordering, and the fitting itself usually takes a few hours. Curved stairlifts take longer because the rail is made to measure. We'll give you a time on your quote.

The seat, arms and footrest fold up neatly, leaving most of the stairs clear. We'll show you how much room is left on our visit.

The stairlifts we fit run on rechargeable batteries, so they keep working during a power cut. The batteries charge whenever the chair is parked at its charging point.

Not at all. You simply sit down, fasten the belt, and hold a lever or press a button. When we fit it, we'll show you and your family how to use it, and stay until you feel confident.

Some models offer a perch (standing) seat for people who find sitting down difficult. Ask us about this on your home visit.

No. A stairlift plugs into a normal socket and uses very little electricity to keep its batteries charged.

Yes, we repair and service most makes. Call us with the make and model and we'll let you know.

We recommend at least once a year for a stairlift in your home. Stairlifts that are used a lot, or used in care settings, may need checking more often.

Yes, for straight staircases. Renting is ideal for short-term needs, such as recovering from an operation. See our rental page.

Yes. Call us and we'll arrange it.

All of Cornwall, from our base in Bodmin. Check your postcode.